Privacy Policy

Last Updated: December 2025


ABBA Agency (“ABBA,” “we,” “us,” or “our”) provides AI consulting, voice-AI integrations, automation development, and related technology services. We are based in Texas and serve clients worldwide.


We value privacy, transparency, and trust. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, communicate with us, or use our services.


By accessing our website or working with ABBA Agency, you agree to the practices described in this policy.




1. Information We Collect


We collect information to provide, improve, and support our services. This may include:



1.1 Information You Provide


  • Contact information (name, email, phone).
  • Business and project details (systems, workflows, requirements).
  • Account and billing information.
  • Content or files you send to us for project purposes.
  • Communication history, including emails, forms, or support inquiries.


We do not sell personal information.




1.2 Information Collected Automatically


When you visit our website, we may collect:


  • IP address
  • Browser and device information
  • Pages visited
  • Referring URLs
  • Cookies or analytics data


We use standard tools to analyze and improve website performance.




1.3 Information From Integrated Services


For clients who request integrations, we may process data exchanged between your systems and ours for the sole purpose of delivering services.


This may include:


  • System credentials or tokens you provide
  • Data passed through automations built for your business
  • Information retrieved or sent between your existing platforms


We only access or process this information with your authorization.




2. How We Use Your Information


ABBA Agency may use your information to:


  • Deliver and maintain our services
  • Respond to support or technical inquiries
  • Build, customize, or optimize automations and integrations
  • Improve system performance and user experience
  • Process payments and manage billing
  • Communicate service updates or recommendations
  • Maintain internal records and project history
  • Ensure legal compliance and prevent misuse


We do not use your data to train AI models.




3. How We Share Information


We do not sell personal information.


Information may be shared only in the following cases:



3.1 Service Providers


We may use trusted third-party companies that support our business operations, such as:


  • Hosting
  • Security
  • Analytics
  • Communication tools
  • Payment processing
  • Automation infrastructure


These providers act on our behalf and must keep your information confidential.




3.2 Client-Authorized Integrations


If your project requires connecting your systems to our workflows or services:


  • We only access what you authorize
  • Data is used solely for project needs
  • Credentials are handled securely
  • You may revoke access at any time


We act only as a processor for such data.




3.3 Legal Compliance


We may disclose information if necessary to:


  • Comply with applicable laws or regulations
  • Respond to legal requests
  • Protect our rights, safety, or property




4. Data Security


We employ industry-standard measures to safeguard your information, including:


  • Encrypted connections (HTTPS)
  • Secure storage practices
  • Access restrictions and authentication
  • Use of reputable infrastructure providers


However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.




5. Data Retention


We retain information only as long as necessary to:


  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Maintain project continuity


You may request deletion of your information at any time (see Section 9).




6. Children’s Privacy


Our services are intended for adults (18+) and business entities.

We do not knowingly collect information from children.




7. Cookies & Tracking


We use cookies and analytical tools to improve website performance, recognize returning visitors, and understand site usage.

You can disable cookies in your browser settings if preferred.




8. International Transfers


Because we serve clients worldwide, your information may be processed in the United States or other countries with different privacy laws.

By using our services, you consent to such transfers.




9. Your Rights


Depending on your location, you may have rights to:


  • Access the personal data we hold
  • Request correction
  • Request deletion
  • Withdraw consent
  • Request a copy of your data
  • Object to or limit processing


To exercise rights, email us at: privacy@abbaagency.com




10. AI-Specific Disclosures


ABBA Agency works with artificial intelligence tools to build or support client systems.

We do not:


  • Use client data to train AI models
  • Sell or share your data with AI platforms for unrelated purposes
  • Store unnecessary or extraneous data


Clients must review AI-generated content before using it in production environments.




11. Faith-Aligned Values (Non-Legal Notice)


ABBA Agency operates as a Kingdom-minded business, guided by integrity, stewardship, and excellence and biblical principles.

While not a legal clause, this reflects our commitment to ethical, honest, and responsible handling of your information and projects.




12. Changes to This Policy


We may update this Privacy Policy as needed. Revised versions will include a new “Last Updated” date.

Continued use of our services constitutes acceptance of updated terms.




Contact

For questions or privacy requests:


ABBA Agency

Email: hello@abbaagency.com

Website: https://abbaagency.com